PinBee14-day money-back guarantee
Email support@pinbee.net within 14 days of your first payment for any plan (monthly, yearly or lifetime) and we will refund it in full. You do not need to give a reason, although we are always glad to hear how we can improve.
Renewals
Subscription renewals are not normally refunded, but if you forgot to cancel and have not used Pro since the renewal, contact us within 7 days of the renewal and we will look at it kindly.
How refunds work
- Include the email address you paid with, or your order number.
- Refunds are issued by our reseller Lemon Squeezy to your original payment method. Your bank may take 5 to 10 business days to show it.
- After a refund, the licence key is disabled and Pro features switch off.
Cancelling a subscription
You can cancel any time from the Manage subscription link in the extension's Pro tab or in your receipt email. Cancelling stops future payments; Pro stays active until the end of the period you paid for.